We get it. Life happens. And sometimes that might mean you'll have to cancel an appointment. As long as you can let us know at least 3 hours before your scheduled appointment, it's all good!
We'll even spot you one short-notice cancellation (within the 3 hour window) or no-show without penalty. However, from that point forward, you must provide us with a credit card prior to booking your appointment. For any other cancellations or no-shows, you will be charged a non-refundable 25% fee of your booked services - no exceptions.
All cancellations must be made by calling the salon directly.